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Terms and Conditions

Last Updated: June 2026

1. Introduction

Welcome to Stoa. These Terms and Conditions govern your use of our website, mobile application, and related services. By accessing or using Stoa, you agree to be bound by these terms.

2. Use of Service

Stoa provides a platform connecting users with local merchants to discover, reserve, and purchase products. Stoa acts strictly as a technology provider and marketplace facilitator.

3. Order and Fulfillment

Orders placed through Stoa are fulfilled entirely by the merchant. Users are responsible for collecting their items from the designated merchant locations in accordance with the store's policies. Stoa does not provide logistics or transportation services.

4. Payments and Refunds

Payments made through the application are processed securely by third-party payment gateways. Any disputes regarding product quality, missing items, or refunds must be addressed directly with the merchant where the purchase was made.

5. Limitation of Liability

Stoa shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of the platform, or the products purchased from merchants via the platform.

6. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the platform following any changes constitutes your acceptance of the new terms.